Delete account / data request
You can request deletion of your EzGym account and associated personal data at any time. There is no fee to request deletion.
How to request deletion
- Email support@ezgym.fit from the email address associated with your account (or tell us you use Sign in with Apple and include enough detail for us to identify the account).
- Use a clear subject such as “EzGym account deletion request”.
- Include: your account email (if any), Apple private relay email if that is what we have on file, and a confirmation that you want the account and workout data deleted.
What we delete
When we process a verified request, we delete or de-identify:
- Your user account record (name, email, Apple subject identifier, tokens)
- Weekday plans, exercises, logged strength sets, and cardio efforts stored for that account on our servers (Laravel Cloud)
What we may retain briefly
We may retain limited records needed for security, fraud prevention, or legal compliance (for example, a log that a deletion request was completed). We do not keep your workout history for marketing after deletion.
Apple Health data
Data EzGym wrote to Apple Health (cardio workouts, when permitted) remains under your control in the Health app. Deleting your EzGym account does not automatically remove Health app entries. You can delete those workouts in the Health app or revoke EzGym’s access in iOS Settings → Health.
Strength data is stored in EzGym’s database (not written to Apple Health) and is removed with your account deletion on our servers.
Timing
We aim to complete verified deletion requests within 30 days, and usually sooner. You will receive a confirmation email when the request is finished (or if we need more information to verify the account).
Contact
support@ezgym.fit · Alex Fedus
Related: Privacy Policy ·
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