Support

We’re here to help with EzGym on iPhone.

Contact

Developer: Alex Fedus
Typical response: within a few business days.

Common topics

Signing in

EzGym supports Sign in with Apple and email/password. Each account uses one method, not both. If you created the account with Apple, keep using Sign in with Apple (email/password and Forgot password will not work for that account). If you registered with email, sign in with email/password; use Forgot password in the app if you need a reset code. If Sign in with Apple fails, confirm you’re signed into iCloud on the device and try again. For other issues, email support with the address on your account (do not send your password).

Apple Health / cardio

Cardio can sync with Apple Health when you grant HealthKit access. Strength stays in EzGym. Manage access in iOS Settings → Health → Data Access & Devices → EzGym.

Apple Watch

The EzGym iPhone app is launching soon on the App Store. Apple Watch companion support is part of the product roadmap.

Delete account or data

See Delete account / data request for step-by-step instructions. You can also email support@ezgym.fit.

What to include

When you write in, please include:

Your account email (or note that you use Sign in with Apple)
iPhone model and iOS version
EzGym app version (if shown in Settings)
A short description of the issue and any screenshots